Support Brokerage Services
Our Services at Starting Point Services: Support Brokerage Services
This page was created to provide Self-Direction participants and Care Managers with access to independent support brokers who are experienced, college-educated, and who meet all required OPWDD training standards.
The support brokers listed do not have any legal or contractual affiliation with Starting Point Services. However, all listed brokers share the following qualities: personal experience supporting a family member with a developmental disability, strong professional work ethics, and educational backgrounds that exceed the minimum requirements established by OPWDD.
Additionally, the listed brokers actively network and collaborate with one another in order to best meet the individualized needs of the participants they support. All listed support brokers are currently accepting cases.
Meet Independent Brokers
Clara Liriano, M.S., Early Childhood Special Education
Clara Liriano, M.S., Early Childhood Special Education
Support Broker serving Regions 3, 4, & 5
Bilingual Spanish
Flexible scheduling
Tel: 347-671-3143
Email: yobanaguzman38@gmail.com
Experience: Over 11 years of experience supporting individuals with developmental disabilities across Home Care, Early Intervention, and Special Education. She works collaboratively with Care Managers, CCOs, Fiscal
Support Broker serving Regions 3, 4, & 5
Bilingual Spanish
Flexible scheduling
Tel: 347-671-3143
Email: yobanaguzman38@gmail.com
Experience: Over 11 years of experience supporting individuals with developmental disabilities across Home Care, Early Intervention, and Special Education. She works collaboratively with Care Managers, CCOs, Fiscal Intermediaries, and families to support person-centered planning and effective use of OPWDD services. Known for clear communication and follow-through, she helps participants navigate self-direction while supporting smooth coordination and reducing administrative burden for Care Managers.
Clara Liriano, M.S., Early Childhood Special Education
Clara Liriano, M.S., Early Childhood Special Education
Clara Liriano, M.S., Early Childhood Special Education
Support Broker serving Regions 3, 4, & 5
Bilingual Spanish
Flexible scheduling
Tel: 718-708-1668
Email: Cliriano@spsei.com
Experience: Over 20 years of experience supporting individuals with developmental disabilities, with a strong focus on OPWDD Self-Direction. As a NYS-certified Special Education Teacher and SDMNY Facilitator, she brings
Support Broker serving Regions 3, 4, & 5
Bilingual Spanish
Flexible scheduling
Tel: 718-708-1668
Email: Cliriano@spsei.com
Experience: Over 20 years of experience supporting individuals with developmental disabilities, with a strong focus on OPWDD Self-Direction. As a NYS-certified Special Education Teacher and SDMNY Facilitator, she brings a person-centered, systems-level approach to Support Brokerage. She works collaboratively with Care Managers, Fiscal Intermediaries, and families to support informed decision-making, service coordination, and effective use of self-direction budgets. She also provides Special Education Advocacy services, supporting families in navigating educational systems and transitions that impact OPWDD planning.
Kristina Perez, BA Business Administration, CASAC T
Clara Liriano, M.S., Early Childhood Special Education
Amanda Rodriguez, BA Organizational Management, AA Business
Support Broker serving Region 4
Flexible scheduling
Tel: 347-932-6084
Email: Kristina.sdbroker@gmail.com
Experience: Over 10 years of experience in health and social services, including providing Support Broker services. She has worked with elderly individuals, young adults, teens, and children with developmental and mental health disabilit
Support Broker serving Region 4
Flexible scheduling
Tel: 347-932-6084
Email: Kristina.sdbroker@gmail.com
Experience: Over 10 years of experience in health and social services, including providing Support Broker services. She has worked with elderly individuals, young adults, teens, and children with developmental and mental health disabilities, including individuals who are dually diagnosed, as well as those affected by substance use disorders and HIV/AIDS. She brings a person-centered, trauma-informed approach and collaborates closely with families, Care Managers, and service providers to support coordinated, effective service planning and use of OPWDD services.
Amanda Rodriguez, BA Organizational Management, AA Business
Amanda Rodriguez, BA Organizational Management, AA Business
Amanda Rodriguez, BA Organizational Management, AA Business
Support Broker
Flexible scheduling
Tel: 845-200-8552
Email: HVSS.AmandaRodriguez@outlook.com
Experience: Over 20 years experience with developmental disabilities
Shannon Hargrove, Master Degree, Career Development
Amanda Rodriguez, BA Organizational Management, AA Business
Shannon Hargrove, Master Degree, Career Development
Support Broker serving Region 3 & 4
Flexible scheduling
Tel: 914-393-6004
Email: selfdirectny.shannon@gmail.com
Experience: Mother of child receiving self direction
Arooj Mahmood, Associates Degree, Accounting
Amanda Rodriguez, BA Organizational Management, AA Business
Shannon Hargrove, Master Degree, Career Development
Support Broker serving Region 3, 4, & 5
Bilingual: Urdu, Hindi, Punjabi
Flexible scheduling
Tel: 845-300-2141
Email: Aroojmahmoodkh@gmail.com
Experience: Mother of child receiving self direction
Marina Berisha, BA, Health Sciences, Associates, Business Management
Marina Berisha, BA, Health Sciences, Associates, Business Management
Marina Berisha, BA, Health Sciences, Associates, Business Management
Support Broker serving Region 3 &4
Bilingual: Albanian
Flexible scheduling
Tel: 917-318-8781
Email: Berishamarina8@gmail.com
Experience: Mother of child receiving self direction
Teresa Mclyntyre, BA, Business Management
Marina Berisha, BA, Health Sciences, Associates, Business Management
Marina Berisha, BA, Health Sciences, Associates, Business Management
Support Broker serving Region 4 & 5
Flexible scheduling
Tel: 657-260-5257
Email: TMcIntyre@Bamability.com.
Experience: Mother of adult child receiving self direction
Ron Kort, New York State Attorney
Marina Berisha, BA, Health Sciences, Associates, Business Management
Kristine M. Santangelo, Masters in Spanish Education, Grades 7-12
Support Broker serving Region 4 & 5
Flexible scheduling
Tel: 516-353-5296
Email: ron@adaptmyaccess.com
Experience: Licensed attorney in New York State specializing in disability discrimination and civil rights. As a Self-Direction participant, he brings lived experience to his Support Broker work and is committed to empowering individuals
Support Broker serving Region 4 & 5
Flexible scheduling
Tel: 516-353-5296
Email: ron@adaptmyaccess.com
Experience: Licensed attorney in New York State specializing in disability discrimination and civil rights. As a Self-Direction participant, he brings lived experience to his Support Broker work and is committed to empowering individuals to access resources, exercise informed choice, and utilize self-direction to achieve their goals and live fulfilling, independent lives.
Kristine M. Santangelo, Masters in Spanish Education, Grades 7-12
Kristine M. Santangelo, Masters in Spanish Education, Grades 7-12
Kristine M. Santangelo, Masters in Spanish Education, Grades 7-12
Support Broker serving Region 3
Flexible scheduling
Bilingual Spanish
Tel: 716-254-8331
Email: kristinesantangelo@outlook.com
Experience: Over 11 years of experience providing support to individuals navigating OPWDD services, including roles as a Fiscal Intermediary Representative and Workforce Development Coordinator. She also brings person
Support Broker serving Region 3
Flexible scheduling
Bilingual Spanish
Tel: 716-254-8331
Email: kristinesantangelo@outlook.com
Experience: Over 11 years of experience providing support to individuals navigating OPWDD services, including roles as a Fiscal Intermediary Representative and Workforce Development Coordinator. She also brings personal insight by providing support brokerage services for her own child, offering a comprehensive and informed perspective on self-direction and service coordination.